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Applications Developer Supervisor

We are looking for an Applications Developer Supervisor to manage and oversee applications development staff.  This is a full time position with competitive benefits and a salary range of $70,926 to $102,843 commensurate with experience and qualifications.  This position will be open until filled.

KPERS provides disability and death benefits to protect public employees while they are still working, and guarantees them lifetime benefits when they retire.  Our membership includes people from all walks of life in a variety of jobs with one thing in common - serving Kansans. The fiduciary standard is our guiding principle and driving force. That means we put the interest of our members first and foremost and are committed to providing them the best possible service.

Duties of the Position

Responsible for the direct supervision, including hiring and disciplinary actions, professional development, team building and evaluation for staff within the Applications Development Unit. Must establish and maintain a positive and effective team environment conducive to collaboration, communication and high morale.

Plans, organizes, and directs the activities of the application development staff.  This requires the ability to coordinate tasks and assignments, set goals, monitor progress, and pursue improvements that allow the end user to be less dependent on IT for special inquires, or provide solutions that make the agency more efficient (ie., multiple use reports, modules/queries, etc.).  The incumbent will ensure succession planning is practiced so adequate staff are able to provide solutions and allow for staff absences.

Participate in KPERS’ information technology planning effort. Work with Information Technology and agency management in developing tactical and strategic plans in support of the agency’s mission and business plans. Plans will include the 3 year Information Technology Plan and the Business Continuity Plan.

For a complete job description call 785-296-1476 or email [email protected].

Benefits

  • Health, Dental, & Life Insurance
  • Retirement
  • Paid Holidays & Leave
  • Paid Parental Leave
  • Tuition Assistance
  • Professional Development
  • Covered Parking
  • Public Service Loan Forgiveness Program

Education Required

An undergraduate degree in Computer Science or a related field is required. A master’s degree in Computer Science or a related field is preferred.  Experience may be substituted at the discretion of the agency.

Experience Required

Five years of experience coding, testing and debugging application programs with three years of supervisor/lead worker experience in an applications development environment. Education may be substituted at the discretion of the agency.

Skills and Abilities

  • Strong knowledge of windows platforms using Object oriented programming languages like Embedded C and C++, C#, Microsoft .Net framework, Python, XML, SQL Server, Angular and web services and multithreaded programming.
  • Strong knowledge of Windows multi-tier application development, including a basic understanding of ‘Active Directory’, II-S web servers, n-tier technology and TCP/IP protocol.
  • Strong knowledge of relational database technologies including Basic Query Language (SQL), primary key and foreign key relationship, data normalization, table joins, stored Procedures, database tuning and database security.
  • Application Programming Interface (API) development skills.
  • Microsoft SQL Server Reporting services knowledge
  • Management of code deployment using Microsoft Team Foundations
  • Knowledge of Data Visualization tools
  • Ability to convey complex and sensitive information in an understandable manner.
  • Ability to problem solve with strong analytical and critical thinking skills.
  • Strong attention to detail.
  • Strong interpersonal skills and ability to communicate and manage well at all levels of the organization.
  • Ability to establish and maintain positive relationships and team environment.
  • Excellent written and oral communication skills.
  • Commitment to excellent customer service.

To Apply

This position will be open until filled.  All of the following steps must be completed.

  • STEP 1: Register by completing online Personal Data Form. (Skip this step if you already have an Applicant ID number.)
  • STEP 2: Complete the online State of Kansas Application Form. Submit your online application to the Ks Public Employees Retirement System (listed under R for Retirement System). Use requisition number 191738.
  • STEP 3: Submit all required documents by emailing them to [email protected] or faxing them to 785-380-2103.
  • All required documents must be submitted or your application will be considered incomplete and may result in ineligibility.

Kansas Tax Clearance Certificate

Each applicant applying for a State of Kansas job vacancy must obtain a State Tax Clearance Certificate. A Tax Clearance is a comprehensive tax account review to determine and ensure that an individual’s account is compliant with all primary Kansas Tax Laws. Applicants are responsible for submitting their certificate with all other application materials to the hiring agency. This is in accordance with Executive Order 2004-03. More Info

Individuals with disabilities are encouraged to contact the agency recruiter if reasonable accommodations are needed for any part of the application or hiring process.  KPERS is an ADA/EEO employer.

 

Quality Assurance Analyst

We are looking for a Quality Assurance Analyst to support initiatives and priorities of the Benefits and Member Services business unit. This position will monitor and test business processes, benefit payments and transactions and system upgrades for quality and accuracy. This is a full time position with competitive benefits and a starting annualized salary of $44,957 commensurate with experience and qualifications. The application deadline is Tuesday, January 22, 2019.

KPERS provides disability and death benefits to protect public employees while they are still working, and guarantees them lifetime benefits when they retire. Our membership includes people from all walks of life in a variety of jobs with one thing in common - serving Kansans. The fiduciary standard is our guiding principle and driving force. That means we put the interest of our members first and foremost and are committed to providing them the best possible service.

Duties of the Position

Log and track B&MS Problem Incidence Reports (PIRs) in KITS. Document prioritization of PIRs and coordinate with Information Technology staff on progress. Work with staff members on testing and verification that PIRs are completed.

Manage the B&MS issues log, including documentation of problems, coordination of issues and communications with project coordinator, business analyst and developers on assigned projects.

Collaborate with business analyst and project coordinators and other stakeholders to understand the application testing and validation needs on assigned projects.

Document testing strategy for functionality and data and coordinate user acceptance testing to ensure applications function correctly on assigned projects.

Test new applications and work with end users and developers to address any issues found on assigned projects.

Assist with implementation in the production environment.

Review existing B&MS policies and business processes, both procedural and technological, to promote efficiency and effectiveness. Recommend changes to management to ensure compliance and improve work processes. 

Routinely test samples of various types of benefit transactions based on Benefits & Member Services performance standards.

Validate quality processes by establishing quality attributes, measuring production results, documenting evidence, determining operational and performance qualifications, writing and updating quality assurance procedures, determining system improvements, and implementing recommended changes.

Prepare quality documentation and reports by collecting, analyzing and summarizing information gathered through the quality assurance processes.

Serve as lead worker on special projects assigned by Chief Benefits Officer or Deputy Chief Benefits Officer by exercising independent judgment when evaluating situations and making decisions within the scope of B&MS policy and KPERS laws and regulations. Will plan, organize, oversee and review the work of coworkers performing a variety of functions related to the special project. Depending on the project, results will be written and/or verbal.

Create and maintain a user-friendly procedure manual for the Benefits and Member Services Division. Must gather information by interviewing and observing individual employees and documenting business procedures. The manual will be divided by topic and procedure. Once the manual is created, this position will be responsible for updating content and developing and maintaining written and electronic versions as well as recommending enhancements and coordinating training.

Review the content, grammar, spelling, and style of correspondence, standard letters, forms, etc. used by B&MS staff members.  Use word processing, spreadsheet, and database applications to create or modify templates and form letters.  Consult with Communications staff if questions arise on adherence to KPERS Style Guide.  Validate materials to ensure accuracy and compliance with policy.

Identify and evaluate risk areas and provide input for development of corresponding business processes.

Trouble-shoot business processes with the goal of implementing the quality standards established by B&MS and KPERS and those established by law and regulation.

Provide back up to InfoLine to counsel members, beneficiaries, attorneys and designated agents over the telephone or in person. Provide all pertinent information for members so they can make informed decisions in selecting their retirement and or disability benefits, insurance options, conversions, and purchase of service credit. May assist team with more complex member and employers customer services issues. Responsible for being of service to employers and other stakeholders. Provides accurate, current information regarding updates in forms, services, laws and benefits.

Provide excellent customer service, including interacting with members and employers, responding to enquiries, and effectively handling potential complaints.

Train and coach staff members regarding the importance of following established procedures and adhering to performance goals.

Assist management with hiring processes and new team member training.

Perform other duties and special projects as assigned in order to meet the objectives of the Benefits & Member Services Division and KPERS.

Overall, work independently or as part of a team to uphold KITS initiatives and the quality standards of B&MS and KPERS. Responsible for ensuring that other staff produce quality work and services; if not, the Quality Assurance Analyst is responsible for reporting errors or insufficient service to management staff. The Quality Assurance Analyst is responsible for recommending and implementing changes designed to improve the quality of business rules or processes.  As part of the project team, works to ensure that business objectives are met, and provides status updates regarding progress. Participates in lessons learned to ensure successes are repeated and problems are addressed.

Benefits

  • Health, Dental & Life Insurance
  • Retirement
  • Paid Holidays & Leave
  • Tuition Assistance
  • Professional Development
  • Covered Parking
  • Public Service Loan Forgiveness Program

Education Required

Degree in business administration, public administration, accounting, or related field.  Experience may be substituted for education as determined relevant by the agency.

Experience Required

One year of experience testing applications, reviewing work process or auditing files and documenting findings. Candidates should also have experience interacting with clients, customers or the public in a problem resolution setting. Experience performing mathematical calculations, analyzing files for benefits or payments, managing high-volume workloads and working with computer software programs is a must. Experience working in a pension administration or benefits claim environment is preferred. Proficiency speaking Spanish is a plus. Education may be substituted for experience as determined relevant by the agency.

Skills and Abilities

  • Ability to contribute to quality control and PIR development requirements, plans and reports.
  • Ability to document business processes and quality assurance of BMS services.
  • Ability to create test scrips.
  • Ability to document and troubleshoot errors.
  • Ability to analyze and understand complex data requirements.
  • Ability to handle multiple priorities and non-negotiable deadlines.
  • Ability to consistently exhibit work behaviors consistent with KPERS core values of service, integrity, respect, accountability, innovation and teamwork.
  • Ability to maintain positive working relationships with a diverse group of people.
  • Ability to interact with others in a congenial manner and ability to work effectively within a team.
  • Commitment to excellent customer service.
  • Ability to listen effectively and process information quickly to provide quick and accurate responses in high pressure and critical situations.
  • Ability to explain complex information to others in an understandable manner.
  • Ability to compare figures accurately and reconcile discrepancies.
  • Proficiency using Microsoft Word and Excel to create documentation.
  • Ability to read, interpret and apply laws, regulations, rules and business processes.
  • Excellent oral and written communication skills.
  • Excellent work ethic.
  • Strong attention to detail.

To Apply:

• Application deadline is Tuesday, January 22, 2019. All of the following steps must be completed.

  • STEP 1: Register by completing the online Personal Data Form. (Skip this step if you have already registered)
  • STEP 2: Complete the State of Kansas Application Form. Submit your online application to the Ks Public Employees Retirement System (listed under R for Retirement System). Use requisition number 191723.
  • STEP 3: Submit all additional required documents by emailing them to [email protected] or faxing them to 785-380-2103.
    • Required Documents - all documents must be submitted or your application will not be accepted.
      • Resume
      • Cover letter
      • Kansas Tax Clearance - must not be expired (see below for information on the tax clearance)

    All required documents must be submitted or your application will be considered incomplete and may result in ineligibility.

Kansas Tax Clearance Certificate
Each applicant applying for a State of Kansas job vacancy must obtain a State Tax Clearance Certificate. A Tax Clearance is a comprehensive tax account review to determine and ensure that an individual’s account is compliant with all primary Kansas Tax Laws. Applicants are responsible for submitting their certificate with all other application materials to the hiring agency. This is in accordance with Executive Order 2004-03. More Info

KPERS is an ADA/EEO employer.  KPERS is not hiring individuals for this position who require sponsorship for employment visa status.

IT Security Analyst II

We are looking for an IT Security Analyst II to provide support to the agency in providing security and disaster recovery initiatives. This position will also provide help-desk support to internal staff.  This is a full time position with competitive benefits and a salary range of $64,478 to $93,493 commensurate with experience and qualifications.  This position will be open until Friday, January 18, 2019.

KPERS provides disability and death benefits to protect public employees while they are still working, and guarantees them lifetime benefits when they retire.  Our membership includes people from all walks of life in a variety of jobs with one thing in common - serving Kansans. The fiduciary standard is our guiding principle and driving force. That means we put the interest of our members first and foremost and are committed to providing them the best possible service.

Duties of the Position

Assist in providing security and disaster recovery for KPERS information technology.  Implement, monitor, and maintain security and disaster recovery policies and procedures. 

Research, install/configure, administer, and maintain security devices and software. Assist senior staff in maintaining security software applications, granting access to users, maintain documentation regarding the software security system and disaster recovery.

Perform risk assessments and execute tests of information technology systems to ensure
function and security.

Document computer security and emergency measures, policies, procedures, and tests.

Develop plans to safeguard computer files against accidental or unauthorized modification,

Provide KPERS system technical support for the installation, configuration, and management of network servers, Ethernet/fibre switches, Storage Area Network (SAN), and firewalls by following defined procedures and having a broad knowledge of a complex environment.

Provide technical support to the agency staff at KPERS.  Technical support is performed daily dealing with day to day assistance with agency staff to installing and configuring hardware and software.

Assist in the installation, configuration, and management of applications on network servers that are accessed by client devices.  Investigate and test new processes outside of a production environment to assess possible effectiveness for use at KPERS.  

Provides technical assistance to users by resolving problems associated with personal computers, hardware/software, printers and other related peripheral equipment.  Work with technical and management staff to develop and/or maintain Information Technology policies and procedures.   Gathers data, using knowledge of IT area, existing rules and other resources to create draft documents. 

Under the guidance of senior staff, assist with analyzing system vulnerability scans, penetration tests and risk assessments; and work with business units to resolve identified vulnerabilities. Review and respond to security alerts to investigate malicious activity.

For a complete job description call 785-296-1476 or email [email protected].

Benefits

  • Health, Dental & Life Insurance
  • Retirement
  • Paid Holidays & Leave
  • Paid Parental Leave
  • Tuition Assistance
  • Professional Development
  • Covered Parking
  • Public Service Student Loan Forgiveness Program

Education Required

This position requires a Bachelor’s degree in computer science or a related field. Experience may be substituted for education as determined relevant by the agency.

Experience Required

Three years of assisting with security and disaster recovery in an enterprise information technology system. Education may be substituted for experience as determined relevant by the agency

Skills and Abilities

  • Knowledge of security controls, monitoring systems, and business drivers that impact security policy and practices.
  • Understanding of operating system fundamentals and security aspects of operating systems.
  • Understanding of authentication systems.
  • Experience with security event management systems.
  • Understanding of TCP/IP, networking fundamentals, and network security.
  • Knowledge of endpoint protection applications such as antivirus, anti-spyware, and file integrity monitoring technologies.
  • Experience managing firewalls and intrusion prevention systems (IPS).
  • Understanding of security incident response.
  • Ability to research complex technical issues and problem solve.
  • Ability to communicate complex technical language to users in an understandable manner.
  • Commitment to the team concept and ability to work effectively within a team.
  • Ability to maintain positive working relationships.
  • Commitment to excellent customer service.

To Apply:

This position will be open until Friday, January 18, 2019.  All of the following steps must be completed.

  • STEP 1: Register by completing online Personal Data Form. (Skip this step if you already have an Applicant ID number.)
  • STEP 2: Complete the online State of Kansas Application Form. Submit your online application to the Ks Public Employees Retirement System (listed under R for Retirement System). Use requisition number 191737.
  • STEP 3: Submit all required documents by emailing them to [email protected] or faxing them to 785-380-2103.
  • All required documents must be submitted or your application will be considered incomplete and may result in ineligibility.

Kansas Tax Clearance Certificate:

Each applicant applying for a State of Kansas job vacancy must obtain a State Tax Clearance Certificate. A Tax Clearance is a comprehensive tax account review to determine and ensure that an individual’s account is compliant with all primary Kansas Tax Laws. Applicants are responsible for submitting their certificate with all other application materials to the hiring agency. This is in accordance with Executive Order 2004-03. More Info

Individuals with disabilities are encouraged to contact the agency recruiter if reasonable accommodations are needed for any part of the application or hiring process.  KPERS is an ADA/EEO employer.

  Helpful Links
  Opportunities
  Location

Kansas Public Employees Retirement System
611 S. Kansas Ave, Topeka, KS 66603
Toll-free: 1 888 - 275-5737
Email: [email protected]


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